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Filing a Complaint

To ensure the integrity of the profession, IALD accepts and investigates complaints against its members, as they relate to the IALD Code of Ethics and Professional Conduct. Individuals wishing to file a consumer complaint may either send an e-mail message marsha@iald.org or write to the IALD Executive Vice President, Marsha L. Turner, CAE at The Merchandise Mart, Suite 9-104, 200 World Trade Center, Chicago, Illinois, 60654, USA.